Start a Return or Refund

Need to return a product or request a refund? Fill out the form below with your order number and a few details about what happened. This is the place to start for any of the following:

• Our 30-day money-back guarantee
• A damaged, defective, or leaking product
• The wrong product or a shipping error
• A duplicate or accidental order

We’ll review your request and reply by email within 3-4 business days. If we need the product back, we’ll send you a Return Authorization (RA) number and shipping instructions. Please don’t ship anything before you hear from us.

Questions? Call Customer Care at (888) 776-2242, or see our full Return & Refund Policy.